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Shipping

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 We ship Worldwide!

United States Shipping

We offer shipping via USPS to destinations in the United States. First Class shipping is available to packages weighing under 1lb only. All other packages will be shipped via Priority Mail. Packages will be issued a tracking number. Non custom orders usually ship within 48 hours after being placed Monday – Friday (Except Holidays, or otherwise stated).

Estimated Delivery Times (not guaranteed):

First Class Mail: 5-7 business days

Priority Mail: 2-4 business days

Express Mail: 1-2 business days

 

U.S. Military Addresses

Due to the nature of certain military destinations tracking information may not be available, and packages may take longer than expected to arrive.

 

International Shipping

We use the U.S. Postal Service for international parcels via First Class Mail, Priority Mail, and Priority Mail Express. Due to customs holding packages delivery times are estimated. It may take longer than expected to receive your package. Most packages will be issued a tracking number, however some tracking information may not be completely accurate to the packages current location.

Duties, Taxes, Import Fees

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs might be prior to ordering. Also note if your package gets stuck at customs in your country, it is your (the buyer) responsibility to sort out any issues. Usually your package will show up, but just not on the date specified for delivery.

Estimated Delivery Times (not guaranteed):

First Class Mail: 15-20 business days

Priority Mail: 6-10 business days

Express Mail: 3-5 business days

Order Tracking

Tracking information is emailed to the buyer after package has shipped. We offer several ways to track your package. One via a tracking link within your confirmation email, and also on our website under “Track Order”. You can also find the tracking option in your user account.

Unverified or Incomplete Addresses

We are not responsible for shipping charges from packages that are returned to us because of an incomplete/unverified address. If your package has been returned please email us, and we will be more than happy to resend your package with the correct address after shipping charges have been paid.

Additional Information

Orders marked as shipped may not physically be shipped until the next business day if the carrier has already picked up for the day. We work late and sometimes finish orders later in the day, but they cannot be physically shipped until the following business day.

Shipments marked as “Delivered” by the carrier, but are missing are not our responsibility. Most packages are issued insurance. It is the buyers responsibility to file a claim with the US Postal Service. Because of this we may require a signature on some packages.